"Connection to the game server lost

Correspondence games that I’ve been playing for a month are now all unaccessible and there is a red banner saying “Connection to the game server lost” displayed…Help please! I can see them up to date on my home page but when i select a game to make a move on they won’t load up in full screen

Hi there vince, do you have any errors on the javascript console of your browser? What browser/os are you using?

I see the same thing pretty regularly over the last few days. If I keep trying sometimes it works but it seems to be a connectivity thing. When i am seeing it I see about 1/5 ping requests timeout. Did you guys recently switch hosting providers?

FWIW I see it on both my macbook and android phone. I was also wondering if it was due to higher traffic over the holidays due to people being off work.

console logs.
pre-main prep time: 3 ms
https://online-go.com/locale.js Failed to load resource: net::ERR_TIMED_OUT
ogs.4.3-55-g1d03f10.min.js:1664 Uncaught TypeError: Cannot read property ‘catalog’ of undefined
play:2039 Welcome to OGS
ogs.4.3-55-g1d03f10.min.js:389 Uncaught Error: [$injector:modulerr] Failed to instantiate module ogs due to:
ReferenceError: landing_page_control is not defined
at cfg (https://a00ce0086bda2213e89f-570db0116da8eb5fdc3ce95006e46d28.ssl.cf1.rackcdn.com/4.3/ogs.4.3-55-g1d03f10.min.js:1679:522)
at Object.g [as invoke] (https://a00ce0086bda2213e89f-570db0116da8eb5fdc3ce95006e46d28.ssl.cf1.rackcdn.com/4.3/ogs.4.3-55-g1d03f10.min.js:390:308)
at e (https://a00ce0086bda2213e89f-570db0116da8eb5fdc3ce95006e46d28.ssl.cf1.rackcdn.com/4.3/ogs.4.3-55-g1d03f10.min.js:388:332)
at https://a00ce0086bda2213e89f-570db0116da8eb5fdc3ce95006e46d28.ssl.cf1.rackcdn.com/4.3/ogs.4.3-55-g1d03f10.min.js:388:456
at h (https://a00ce0086bda2213e89f-570db0116da8eb5fdc3ce95006e46d28.ssl.cf1.rackcdn.com/4.3/ogs.4.3-55-g1d03f10.min.js:356:281)
at p (https://a00ce0086bda2213e89f-570db0116da8eb5fdc3ce95006e46d28.ssl.cf1.rackcdn.com/4.3/ogs.4.3-55-g1d03f10.min.js:388:233)
at qb (https://a00ce0086bda2213e89f-570db0116da8eb5fdc3ce95006e46d28.ssl.cf1.rackcdn.com/4.3/ogs.4.3-55-g1d03f10.min.js:392:159)
at l (https://a00ce0086bda2213e89f-570db0116da8eb5fdc3ce95006e46d28.ssl.cf1.rackcdn.com/4.3/ogs.4.3-55-g1d03f10.min.js:369:3)
at oa (https://a00ce0086bda2213e89f-570db0116da8eb5fdc3ce95006e46d28.ssl.cf1.rackcdn.com/4.3/ogs.4.3-55-g1d03f10.min.js:369:316)
at Ea (https://a00ce0086bda2213e89f-570db0116da8eb5fdc3ce95006e46d28.ssl.cf1.rackcdn.com/4.3/ogs.4.3-55-g1d03f10.min.js:368:82)
http://errors.angularjs.org/1.4.5-local+sha.dc48aad/$injector/modulerr?p0=o…06e46d28.ssl.cf1.rackcdn.com%2F4.3%2Fogs.4.3-55-g1d03f10.min.js%3A368%3A82)
play:2000 Starting download at 6790 ms
https://ggs.online-go.com/socket.io/?EIO=3&transport=polling&t=1451528535078-0 Failed to load resource: net::ERR_TIMED_OUT
https://ggs.online-go.com/socket.io/?EIO=3&transport=polling&t=1451528559775-3&sid=KGqKlhnzaeCPq6AgBKYX Failed to load resource: net::ERR_TIMED_OUT
ogs.4.3-55-g1d03f10.min.js:99 WebSocket connection to ‘wss://ggs.online-go.com/socket.io/?EIO=3&transport=websocket&sid=KGqKlhnzaeCPq6AgBKYX’ failed: Error in connection establishment: net::ERR_TIMED_OUT
https://ggs.online-go.com/socket.io/?EIO=3&transport=polling&t=1451528588628-4&sid=KGqKlhnzaeCPq6AgBKYX Failed to load resource: net::ERR_TIMED_OUT
https://ggs.online-go.com/socket.io/?EIO=3&transport=polling&t=1451528588660-5&sid=KGqKlhnzaeCPq6AgBKYX Failed to load resource: net::ERR_TIMED_OUT
https://ggs.online-go.com/socket.io/?EIO=3&transport=polling&t=1451528589650-6 Failed to load resource: net::ERR_TIMED_OUT
https://ggs.online-go.com/socket.io/?EIO=3&transport=polling&t=1451528619112-8&sid=8BpOv6NnGBJM4sZIBKYw Failed to load resource: net::ERR_TIMED_OUT
ogs.4.3-55-g1d03f10.min.js:70 WebSocket connection to ‘wss://ggs.online-go.com/socket.io/?EIO=3&transport=websocket&sid=8BpOv6NnGBJM4sZIBKYw’ failed: WebSocket is closed before the connection is established.
https://ggs.online-go.com/socket.io/?EIO=3&transport=polling&t=1451528621644-10 Failed to load resource: net::ERR_TIMED_OUT
https://ggs.online-go.com/socket.io/?EIO=3&transport=polling&t=1451528644082-11 Failed to load resource: net::ERR_TIMED_OUT