Game ended without scoring review

Hi, the game Ladder Challenge: madsurgeon(#11) vs ilkeralp(#9) ended without us being asked for the scoring review and now the count seems to be wrong.
What can we do?

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Welcome @madsurgeon on the forum!

That’s quite an unusual behavior. I hope you get soon a mod to fix that.

@moderators ?

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Thanks for your report, I can confirm this was some kind of bug, and honestly I’ve never seen it before so I have no idea how it happened. Maybe there is some more that @anoek can see on the server side?

What I have done for this case is annul the incorrect result so that it doesn’t impact your rating, and move ilkeralp back above you on the ladder.

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Thank you!

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Sorry my mistake, I didn’t notice the dates had changed. There was no bug at all, scoring just times out after 24hours of inactivity. (Arguably a bit short for some correspondence games, but working as intended at the moment)

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