Having trouble updating credit card info


My credit card has changed and I am not able to update it on your site.

I have tried to update it and it keeps saying there was a problem. I tried to cancel the support so I could start from scratch, but it still says there was a problem with my card.

Any ideas?



pinging @anoek

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Which credit card are you using?

@jswami018, this thread was published back in 2017, so GTechE’s problem was likely fixed a long time ago. Are you experiencing the same issue now?

By the way, welcome to the forum! :slight_smile:

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