that’s how precedent works… you think “it’s ok this one time” and then someone somewhere way down the road has to draw some arbitrary line… much easier to never open the gate
again, we have context you don’t… so far better we decide whether they need a warning or a ban than arbitrary users decide whether they need nothing at all or a targeted forum thread
That part of my comment you highlighted was attached to the act or reporting every cheating incident so your reply misses the target
every cheating incident happens outside of our control, and we both agree that some of them are worthy of being banned, right?
So, is it better that you make that decision by choosing which incidents to report and which not to?
or is it better for us to make that decision by getting all the reports and making a fully informed decision based on their whole history and their interactions with our team?
What are some of the types of cheating I should be watching out for?
People can cheat by changing the dead stones to remove opponents’ stones that are alive or keeping their own dead stones alive, cheat by playing ranked games against themselves using multiple accounts to get their rank up, or fake their rank and rank lower than they actually are on purpose. These are the ways to be reported that I would consider cheating, even though one can be reported for doing other things such as trolling people or stalling games.
I would probably watch out the most from score cheating because it can be harder to see among multiple games. It is a bigger deal if it is someone who is ranked around 10k then if they are a beginner. I know that I have made this mistake once that I left a dead stone alive that was dead and in my opponents territory. I wouldn’t do that now, but I know some people would, especially beginners in go who don’t completely understand the scoring.
@XI_ye, I have played many servers, pretty much all of them, for quite a while now, and I can guarantee you, OGS is the one where every complaint to a mod is answered quickly and dealt with in a fair and efficient manner. Other server mods will not respond as quickly or not at all.
Reminds me of the PandaGo app: when your opponent loses but wouldn’t resign and instead fill up the board with nonsense moves, you can click on the “report a problem” link in the app, and it will automatically make you lose the game! It is insane. That bug - if it is a bug - has been there for years. Nobody cares.
And the number of dumb folks on servers like Tygem, Fox or Panda is many times higher than here. Sure, there are a few, and my block list is growing slowly but surely. But on Tygem… Jesus. I’d say one out of three is a “winner” who will try to annoy the f*** out of you if he’s losing, not quit, fill the board, try to use the score estimator to make you angry or trick you into accepting a faulty score (their estimator isn’t the best either). Not sure if they only behave like that to Westerners or if they are really that bad, but well, probably a lot of teenagers who can’t deal with losing a game.
So, all I’m saying is: relax, it’s not bad here at all. Report the losers if you encounter them and stay calm 
@BHydden: I just want to take the opportunity to thank you and the mod team for your, in my opinion, remarkable work. In my experience, all complaints here are addressed quickly and fairly. I’ve had a few - much less here than on other servers - and they were all resolved instantly.
Thanks for your feedback 
always nice to hear!
That said ;-), I think the disconnect timeout is too high. It’s a shame but some players seem to abuse that. And quite a few just have horrible connections and will disconnect after almost every move. Those games are no fun and it is unfair to the player with the good connection. I don’t mean to discriminate people from poor countries and such, but they simply cannot play live go if they don’t have a reliably connection. They can still play correspondance. 5 minutes or so is just way to long in my opinion. Or maybe give them 5min the first time and then less, I don’t know. Or just end the game after the 3rd disconnect, as some servers do.
If they leave after every turn, they’re almost certainly playing multiple games at once and alternating turns between them.
Thanks for your kind feedback about our efforts - I know every mod appreciates your words.
In respect of players who disconnect all the time: it’s as we’ve said: report it.
I tell every “escaper” that is reported that this is the thing the community hates the most, and if they continue doing it they will be - and they are - banned.
These folk also get told that they need to remain connected to live games with the tab open. If they can’t achieve that, they should play correspondence with fast settings, which overcomes this problem.
Personally, I have no hesitation banning players who won’t comply with this after a few requests. I think that the experience reported by user5555:
is the concensus, and the guide for moderation.
How do you even detect a disconnect with http?
The server has a connection with the client that it pings, which is how the disconnect timer works.
Sure, will do. It’s rare but it’s annoying as hell when it happens - even when they are totally innocent. I’ve had bad connections myself when on holiday, for example. Still had to play on OGS on the remotest island 
sometimes it didn’t work so well. Just think that 5min is a lot nowadays. That was ok in dial-uptimes, but nowadays?
And it will stay active as long as the browser is running? Or will it also break if the user switches tabs? Just to understand what’s happening there…
You have to have a tab open on the live game to register as connected.
Why does it matter if they disconnect every move if they still manage to play in time?
Haven’t even thought about that possibility. That’s why I haven’t reported anybody yet for disconnection, cause I assumed they were just from countries with bad connections overall… but from now on I will.
Because the timeout is 5min. So you will have to wait for the whole 5 min PLUS their regular time. You don’t want that, I certainly don’t.
no, not at all! they both count down at the same time! disconnect timer never gives anyone extra time