I have heard people say this is difficult. I also vaguely remember not knowing how to search for a user when I started playing on OGS.
I have also heard a couple of (possibly older) people say they find OGS a bit complicated.
Maybe we need a site tour button that just highlights ui elements and tells you where everything is.
Or some kind of simplified accessibility mode. I’m not sure what that would entail but maybe polling some users about it could help see if something like that was necessary.