Yes, but he says that it has to do with the browser. What don’t you get?
Again: I’m not zoomed in 
Even if this is true, you clearly have no idea how IT suppprt works. You came here with a problem you couldn’t solve. Others here are attempting to help you, but have to start from the ground up to find which stage you’re having problems at and the best way to fix them.
Getting angry at the people you’ve asked help of is not very likely to encourage them to help you further.
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