Account verification issue

Support
1

Hello there,

I received the confirmation email, clicked on it, but it seems like the verification didn’t occur: I still see the “Welcome to OGS! […] You can visit the settings page to update your email address or resend the validation email.” message in the home page, and I can’t use the chat.
When looking at the settings I don’t see anything regarding resending the confirmation email?
Also, when I try to change certain things (such as the nationality flag for instance) I get the following error: ## CSRF Failed: CSRF token from the ‘X-Csrftoken’ HTTP header has incorrect length.
I don’t know if the two are related.
I am on Safari Version 15.6 (17613.3.9.1.5), MacOS Monterey.

Thanks in advance!

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2

This is a bug. A fix has been accepted, but hasn’t made it to production yet: Bug Fix: Resend validation email button missing. by benjaminpjones · Pull Request #2061 · online-go/online-go.com · GitHub

One workaround to resend the confirmation email: if you change the email and click save, it should send an email to the new address. Also, be sure to check your spam box!

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3

Awesome thanks!
Had to do it twice though for it to work!

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