And so, xenophobia and insults are authorized in OGS?

Folks,
I’m really surprised by game moderation. Last week I received xenophobic insults during a fast play, open a ticket and… it just disappeared yesterday. No feedback on my report, the offender still plays like usual.
Is it how OGS deal with insults and xenophobia?

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It seems that your report was dealt with by one of the moderators, and your insulting opponent has been chat-banned.

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Apologies ook - we do try to always acknowledge reports … I can only think that someone must have walked up to my desk in between hitting “chat ban” and hitting “thanks for your report”, distracting me away … :crying_cat_face:

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Thank you both, the lack of acknowledgement / feedback made me feel like it got trashed.
Have a nice day.

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