Blitz time out never ends game

I played a blitz tournament and I saw their timer go from 2 min to 0 minutes and then 10 seconds to 0 seconds over and over until there was a red (0) timer again, multiple times. I did not see a message that the game was paused. Then all of a sudden the opponent made the first move. Why wasn’t the game forfeited?

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Was it byo-yomi periods running out?

Yes, I believe so. I don’t understand why it kept repeating with no limit. This was the tournament rules:

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