Cannot activate free trial

Hi! Every so often I’m presented with a banner on the homepage, offering me a free 7-day trial of automated AI reviews. Problem is, every time I click on “Activate now” I get an error message.
A quick search on the forums did not find any existing threads so I thought I would report it here.


Thanks!

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@anoek ?

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Ah whoops, yeah you shouldn’t be seeing that so frequently, it’s supposed to shut off for a year after activating it. Do you have a guess as to how often you’re seeing it? Sorry for the trouble.

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Hard to say, as this only happens on desktop and I mostly play from my phone. What I can say is that I’ve noticed several times over the last couple of months. Also, I don’t remember ever activating it before.

In case it helps with the troubleshooting, the same thing just happened again a minute ago.
Thanks

Same again today. I think you got the gist of it so I won’t be reporting any further occurrences :slight_smile:

Hi, any updates on this? I’d love to activate the trial but as of today, I’m still unable to.

Thanks!

I’ve gone ahead and activated it manually for you over here, I hope you enjoy!

I’m still not entirely sure why you were still seeing that message, the issue was it was activated in may of last year so it shouldn’t have popped up for you for another month or so. It wasn’t activating because of that, but it’s definitely strange you were seeing it at all.

Is the clock on your computer set correctly, or is it off by chance? I would like to better understand why that message popped up at all, I tried to reproduce it over here but was unable to.

Thanks again, and again I hope the AI reviews are useful :slight_smile:

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The clock on my computer is set correctly. Also, I may be wrong but I don’t remember ever activating the trial before.
Anyway - thanks for looking into it and for activating the promo :slight_smile:

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