Game access problem

powgo · March 15, 2015, 4:41pm

Hello guys,

I have a problem, since a few weeks, I can not create a game, challenge a friend, or rematch my opponents anymore.

I erased my cookies and everything, and it still doesn’t work.

What should I do ?

Thanks in advance.

User name is powgo

matburt · March 15, 2015, 6:02pm

Hi Can you try it under incognito mode / private browsing mode?

powgo · March 15, 2015, 6:18pm

Yep it works!

What is the problem?
Is this from the cookies?

matburt · March 16, 2015, 12:31am

Most likely this is a result of old cookies, yeah.

powgo · March 16, 2015, 7:17am

Are there some OGS cookies with different label ?
Cause I erased all the OGS cookies from the list…

Thanks for your answers by the way : )

powgo · March 18, 2015, 8:40am

So ?

matburt · March 18, 2015, 5:24pm

On chrome all cookies for a particular domain are listed under the domain… just removing all of those should be fine?

powgo · March 19, 2015, 10:24am

I’m on firefox…
Is it the same ?

matburt · March 19, 2015, 5:26pm

https://support.mozilla.org/en-US/kb/delete-cookies-remove-info-websites-stored

_KoBa · March 25, 2015, 3:39am

I am having this same problem with chrome, deleting cookies won’t help

matburt · March 25, 2015, 3:41am

does using incognito mode work?

_KoBa · March 26, 2015, 5:57pm

Oops… i had automatic updates off, i updated chrome and now everything seems to work perfectly.

Palimpsest · March 29, 2015, 2:49am

I have been having the same issue for the last few weeks on either Chrome or Firefox (both latest versions). Clearing cookies fixes this temporarily but the problem reoccurs when I come back to the website, going incognito is also a workaround, but not ideal obviously.

The following error pops up in the JavaScript console after clicking on “Create game”:
------> seek_graph/connect
ogs.4.2-494-gf572026.min.js:456TypeError: undefined is not a function
at q.n.challenge (ogs.4.2-494-gf572026.min.js:1638)
at ogs.4.2-494-gf572026.min.js:556
at ogs.4.2-494-gf572026.min.js:659
at q.$eval (ogs.4.2-494-gf572026.min.js:481)
at q.$apply (ogs.4.2-494-gf572026.min.js:481)
at HTMLButtonElement. (ogs.4.2-494-gf572026.min.js:659)
at HTMLButtonElement.u.event.dispatch (ogs.4.2-494-gf572026.min.js:272)
at HTMLButtonElement.b.dispatch (ogs.4.2-494-gf572026.min.js:1063)
at HTMLButtonElement.r.handle (ogs.4.2-494-gf572026.min.js:266)
ogs.4.2-494-gf572026.min.js.map:1 GET https://a00ce0086bda2213e89f-570db0116da8eb5fdc3ce95006e46d28.ssl.cf1.rackcdn.com/4.2/ogs.4.2-494-gf572026.min.js.map 404 (Not Found)

system · June 28, 2015, 10:49am

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