It’s the first time I encounter such a problem. Take a look at this game. I’ve only hit the pass button a while ago, and the game didn’t wait for my dead stones correction, it had just ended this morning, even though the timer should be at 12 hours at least.
So, my question is: does the counting phase have different time controls?
That makes sense: I had like 20 more games with my turn to move, after I’ve cleared all urgent ones. It’s very probable that I could overlook particular game at the bottom of my queue.
Thank you for finding relevant topic My own digging was unsuccessful.