How does one cancel "site supporter"?

Support
1

Unfortunately, I have to end my kyu level site supporter. But I can’t find anything in my Settings or Profile where I can cancel. I searched this topic, but can’t find a thread on it. I tried to message anoek, but can’t find how to create a message. Sigh…

1 Like
2

I’ve a cancel button on the supporter page.

https://online-go.com/user/supporter

image

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3

Maybe it is my computer, because I have no button on my screen. I’m using Chrome.

4

Which payment method are you using?

Can you take a look at https://online-go.com/api/v1/me/supporter, what the payment_vendor is?

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5

Works for me on Chrome normally as well, and if you cannot find it there you should be able to cancel any automatic payment directly on Paypal. Was it not a one off payment by any chance?

To PM anoek, you can just search his name like any other user on the OGS game page (numpad 0 for shortcut), click on the name and press message, but I have let him know to check out the thread when he is online.

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6

Thanks all. I’m using my work computer and it has been known to disable some extensions and/or just run so slowly (teeny tiny bandwidth) that we don’t always see everything. For example, Youtube video? Not happening.

I can see the first few lines of the payment vendor screen. the last line it shows is “recurring_donations”

I’m using PP. I wanted to cancel through here before doing it through PP. Seems “rude” to do it that way. :wink:

7

like this?

{
    "is_supporter": true,
    "recurring_donations": [ ]
}

In this case, was it a one time payment by any chance?

8

Hi @IronMike, I’ve canceled your subscription - thanks for the support you were able to give!

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9

Thanks anoek! Sorry I had to cancel after only a few months. :frowning:

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10

Any support we receive is very gratefully received, there are no expectations and certainly no need to apologise :heart: we thank you sincerely for every little bit

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11

can you cancel mine too

12

Done

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13

I want to cancel too, but there is no obvious way to do it.

14

Hi @Joaz_Banbeck , simply head to Support Online-Go.com and you’ll find the cancel button there.

15

Go to Support Online-Go.com
Scroll to bottom and click cancel button