As a moderator, most of the work is on the main site. The kind of things moderators do there:
- Answer questions about how Go works (usually about seki, positional superko or about area / territory scoring)
- Answer questions about how the site works
- Settle scoring disputes (usually seki or dead groups under Japanese rules)
- End games that are stuck in scoring due to a timer bug
- Reposition people who did not change in the Ladder due to the ladder bug
- Rename accounts from people who want their accounts deleted
- Annul games that aren’t scored properly (due to cheating, or due to the game ending prematurely without a clear reason)
- Investigate sandbaggers / AI cheaters.
- Tell people not to abandon games / demand undo’s / use offensive language / spam in chat / play wasteful moves to extend the game / cheat in the scoring phase / abuse AI / sandbag / etc.
- Ban people who don’t listen to the above requests several times
- Answer emails from people asking why they were banned
- Unban people to give them a second chance (usually no third chance, though)
- Ban alternative accounts made by disgruntled banned users / hardcore trolls
I think about 50% of the reports coming in are about users abandoning games, and 20% about suspicion of sandbagging / AI abuse. Unfortunately these are also the most time consuming to deal with. The good thing is that we’re volunteers: we only have to do things when we want to do it ourselves.
On the forum we barely have to do anything. It’s pretty peaceful here