Moves are being unplayed before clicking submit

Support
1

I’m playing a correspondence game with a friend, and today I’ve encountered an unusual behavior. I’ll set my stone on the board, and after a short period of 1 to 5 seconds, my move will be undone and I can’t submit it. If I use the analyze game or conditional move planner, if I play out a variation it will undo all moves up to where the live game is. It doesn’t even leave a branch in the analyzer.

My hypothesis is that there’s a server issue. I’m playing from Japan. I think that there is a dropped packet or something that tells the server when I’ve put down a stone. Then it does periodic status checks and resyncs my board with the server image.

I confirmed the same behavior when I opened up a demo board and just played a few moves myself. I don’t have submit move on a demo board so some of the moves stick, and other times the server will snap back and undo a few moves up to the ‘sticky’ ones.

2

Having the same issue right now, also from Japan. Hopefully this gets fixed soon since I play with the submit button in live games too and this could affect my games :/.

3

I have exactly the same issue from europe.

4

I’ve had this issue pop up every now and then. I’m from the US. Sometimes closing and reopening the browser helps.

5

Same issue in the UK.

6

Happens here too. For a moment, I thought I am either time travelling or just going insane (like there is a difference)

7

It seems to have stabilized now. This is the first time it has happened to me (I play rather infrequently). I restarted my computer and it still happened. I cleared my browser of cookies but then my partner went to bed and I forgot to check if that had any effect at the time.