Hello together,
I have the problem that I can’t play a move in one game. I tried to do it over the computer and over the phone with the website. In both versions it doesn’t work. It just work, when I play the move with the app. How is that possible and what can I do?
It is just that one game and not every game.
The game: Freundschaftsspiel
Thanks in advance!
This needs dev attention, but what you could do meanwhile is open the developer console (eg: ctrl-shit-i or find it from the menu) and try to play your move. There might be some kind of error message in the console that might be helpful in understanding what’s going on.
How do I get Devs attention? 
I don’t get any errors. Just following log: “Move not sent, not playing movement sound”
Looking at the code, I think this message is logged when the clock has timed out. And looking at your game, it does indeed look like your clock has timed out. But for some reason, that hasn’t ended the game, it’s just stuck in this timed-out state?
But I think that just happened withing the last few hours, so maybe whatever was stopping you from making a move before is now also stopping the game from finishing up properly.
Is it a very long game? Recently on a lichess fork that implements go, a user played so many moves that it broke the site limit, which I think is 600. After which the game was stuck, would not load, and did not finish properly.
Is it a very long game?
How do I get Devs attention?
Posting as you did is likely the best way.
I noticed that it’s currently on weekend pause. If it has timed out (simphh concluded it has) maybe wait till the weekend pause finishes and see if it “winds up”.
My guess is that it will not (because there’s no game event to trigger it), but then we will have better information than “Weekend Pause”.