Not recognized as a site supporter?

Receiving the following error message when trying to perform a full AI review on a game just finished today here on OGS:

… yet I’ve been a site supporter for some time now. Just me, or is there a system-wide glitch?

Were you trying to get a review of a rengo game? It won’t do that unless you were the creator or the recognized first opponent in the game.

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Yes, it was a rengo game. So that likely explains it, thanks.

I was keenly interested in better understanding the extent to which my moves were the reason our team did so poorly… so an AI review would be helpful.

Of course I can still export the game and use any number of other AI review options out there. But being forced to do so seems unfortunate - as a paying OGS supporter it’s unclear why such a feature would be turned off. :man_shrugging:

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I also find it frustrating since I used to play a lot of rengo. However, I think it is essentially an oversight/bug due to the fact that the site-supporter architecture was built before rengo was available on OGS. I’m guessing that the system’s rules for identifying the players of the game are the problem. @anoek ?

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Yes, that’s unfortunate. I launched reviews on your latest two rengo games; I hope that helps. Thanks for being a supporter!

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Thank you kindly!

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