OGS sometimes doesn't take mouse input

Hi,

sometimes OGS doesnt take mouse input, so that you have to click twice in a row. That can be a bit frustrating at blitzing for example.

I heard that not only from me, so maybe it really is a OGS thing. Maybe someone else has that issue as well sometimes and can confirm it here.

Thanks

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The times Iā€™ve noticed something similar are when reviewing games. It feels like a lag like the ai suggestion is loading and you canā€™t click past it until you wait or click twice.

I havenā€™t noticed in game as supposed to in review yet that I can remember.

Any ideas as to when it happens? Like playing immediately after the opponent?

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Iā€™ve noticed this in game too ā€“ I got the impression it happens if I click at the same time that the byo yomi countdown timer (i.e. number showing on the stone) updates, so I panic click several times if Iā€™m running out of time.

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Related perhaps?

<edit>
Oh wait, this here is about single click move submission?
But might still be related?
</edit>

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It could be something like the board updating its display is preventing a move submission or preventing recognising that a click is being made on the board.

That could explain why it happens when the interactive ai is updating (blue spot moves around for example) or if numbers are being updated on stones.

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Iā€™ve been having this problem a lot these last few days.
I always have double click for move submit (live and corr) and for a while there I thought it was my connection, but I donā€™t know.

Even though I click twice, it doesnā€™t register the second one and my move wonā€™t go through until I click the submit button.

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I have had a couple different manifestations of this in the last few weeks. Sometimes when I click a like, it doesnā€™t ā€œtake.ā€ Itā€™s like a basketball rolling around the hoop and bouncing out. The heart image and number start to transform, but then revert without completing the transformation. A third try produces an error message to go away and try again later. This just happened to me a few minutes ago. I have found that an extremely sharp (fast) click is needed to make it work.

Another, more serious problem, is that clicking on a pop-up sometimes additionally activates what is underneath the pop-up. This has happened multiple times when trying to open a game in a separate tab from someoneā€™s history. The game I want gets opened, but also the next game in the list. I now am careful to click the pop-up on the far right so it is not over the game names. This problem could be devastating if one clicked the pop-up while it was over the ā€œPassā€ choice in a game. Players have in fact complained about this going back years.

I originally assumed that the cause for all this was the aging of my mouse, and I am not yet 100% convinced that the problem lies with OGS. Perhaps we all have aging, malfunctioning mice.

@anoek

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If you go to the settings page, click on ā€œThemes & Visualsā€, and toggle on ā€œUse old canvas goban rendererā€ like this:

image

do you still experience those problems?

Note, the forums is a completely different site. Different code base (that is not written by us), different server, different domain, everything, so if youā€™re having clicking problems there and on OGS there might in fact be a problem on your end.

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Seconding that it seems related to when the byo yomi counter starts. I donā€™t have issues other than then.

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:thinking: interesting

Would you mind trying out the old canvas renderer and seeing if that works more as expected?

Iā€™m wondering if some underlying dom updates are messing with events, the canvas renderer uses a very different mechanism though.

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Iā€™ve also had a similar problem lately, but only on my phone (using Firefox). Sometimes, when I placed a stone and click the submit button, the page reloads and the stone is not placed. It happens a lot, maybe 70 % of the time.

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This may be something different phone/firefox related.
Maybe for you it is the same from what I will try to explain because I have exactly the same issue:
Im not sure if its a phone setting or a firefox one but often if you click any button not perfectly (on any website) meaning you ā€˜swipeā€™ a tiny little bit, the phone interprets that as if you would want to reload the page and does it. There is even this reload image in my case if I dont click
perfectly.
firefox_2024-11-12_19-03-13

A ā€˜fixā€™ would be to scroll the page for at least one pixel and then press your button, or to touch the screen with your finger without minimal movement on the screen. I couldnt figure out yet what kind of setting this is, but it has nothing to do with OGS. (If we mean the same thing)

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Played a few blitz games just now for test. I got ā€˜misclicksā€™ about 4-7 times per game, so about 3-4% of clicks, maybe slightly higher considering the timer wasnā€™t always showing. (Side note, it sometimes starts counting at 10, other times at 9?)

Setting the old canvas goban, I didnā€™t notice any misclicks (N=1 game)

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I have notice this too! I actually switched to Chrome because of it.

I was using Firefox/Android, and when i click the submit button it triggered a swipe down, refreshing the page. Workaround (as you suggested) was to swipe up a bit before touching anything else.

(I think this is a separate issue from OP btw)

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Very interesting, thank you for taking the time to test that. If anyone else wants to test that as well Iā€™d be interested to hear if your experiences are the same, if nothing else it sounds like a possible workaround while I figure out whatā€™s going on.

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Nice, good to know. Thanks!

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Yes, I assume thatā€™s it! Makes a lot of sense.

I think the old renderer works fine on mobile safari. I can click blue spots as they show up.

With the new renderer it randomly ignores my taps, probably something being updated like the blue spot position or the numbers on the green spots being updated etc.

Iā€™ve got exactly the same issue. Very annoying.

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