I absolutely love this site and talk it up constantly any chance I get in other online communities.
However, there is, in my mind, one huge flaw, and it is the 5 minute disconnect timer.
It happens less as I have moved up the ranks, but when I was first starting out, playing games around 18k, people just left the game to leave you to wait out the “disconnect” clock CONSTANTLY.
It nearly made me stop playing, it happened so much and was so frustrating.
I think we need to make playing Go as painless as possible for beginners, or lots of them will just get frustrated and leave/never play again.
I understand it can be frustrating if you are playing a game and lose your connection, but that is comparitely rare and giving every player this loaded weapon to use at the end of the game against their opponent when they realize they’ve lost is a major overcompensation.
5 minutes is INSANE. On Lichess, I think it’s something like 30 seconds and it works great! People genuinely experiencing a disconnect is so, so rare, compared to how much people abuse this feature.
Please, please reduce this clock. I think something like 1 minute would be reasonable.