Timeouts caused by server downtime

Just a quick note about games lost during our server problems on 1/4/2017.

We cannot change the result of the game. We can only replace the rating points that you lost. The game will still be marked as a loss by timeout in your game records, but the rating points will have been replaced.

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What is the best way to contact administrator to request loss of points due to lost connection?

1 Like

What is PM?

private message.

How do I send a PM to an administrator?

If you click on an admin name you can send them a message.