Unable to cancel supporter status

Hi,

I would like to delete my OGS account and create a new one. It said that I have to cancel my site supporter status beforehand. Therefore I cancelled my subscription. However, after a month, I can still see my site supporter status in my profile although I have no current subscription. Needless to say I cannot delete my OGS account atm. Could anyone tell me how I can cancel my site supporter status?

Thanks & Regards

@anoek ?

You should be all set to delete and recreate now, enjoy!

3 Likes

Hi Anoek, I seem to have the same problem. Could you help? Kind regards, Chris (aka Lu-Tse)

@anoek

Sure thing, you’re all set @Lu-Tse, enjoy!

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@anoek Hello, could you do the same for my JoeB account

You’re all set @JoeB !

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hello @anoek would you be able to do the same as above to my account please

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Done

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cancel me too

congrats for lifetime subscription.

Can someone please do this for me too?

I just want to remake my account so I can change my username, thanks!

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@anoek

FYI @markfingerhut you can change your username at any time by going to your profile and clicking ‘edit’

If you still want me to cancel your supporter status though let me know, happy to do that for ya as well if you’d still rather.

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Yes but it says I have to wait 30 days, as it is a new account. I already made a new account and signed up as a supporter, so you can just delete this one.

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Ah, I should add an exception for supporters to be able to change their name sooner.

Anyways, I’ve deleted that account, enjoy, and thanks for the support!

2 Likes

Hello, I have been attempting to cancel my supporter status for some time now. When I go to the Supporter Settings page it does not acknowledge that I am a supporter but my user profile does. My card continues to be charged every month.

Hi girish.duvvuri, it looks like you had another account that was the active supporter account, I’ve canceled that account and issued refunds. Thanks for trying it out!

1 Like