Unable to connect to game server

I started using this site a few days ago, played some games did some puzzles and it was quite nice. However, a few hours later all games disappeared and I only get a red bar across the top saying: “No connection to game server.” I looked around the forum and didn’t see any posts which solved my issue on this topic, so I’m posting here now.

I have stable internet connection.
I’m using the most recent version of firefox.
I’m not using any ad blocker.
My javascript console produces this error: Firefox can’t establish a connection to the server at wss://ggs.online-go.com/socket.io/?EIO=3&transport=websocket&sid=TTJG43yqijFeuBEoBDHi. ogs.4.4-20-g38ca98a.min.js:135:181
The connection to wss://ggs.online-go.com/socket.io/?EIO=3&transport=websocket&sid=TTJG43yqijFeuBEoBDHi was interrupted while the page was loading. ogs.4.4-20-g38ca98a.min.js:135:181
NS_ERROR_SOCKET_CREATE_FAILED:
ws()
ogs.4.4-20-g38ca98a.min.js:135
[19]</WS.prototype.doOpen()
ogs.4.4-20-g38ca98a.min.js:85
[14]</Transport.prototype.open()
ogs.4.4-20-g38ca98a.min.js:59
[13]</</Socket.prototype.probe()
ogs.4.4-20-g38ca98a.min.js:48
[13]</</Socket.prototype.onOpen()
ogs.4.4-20-g38ca98a.min.js:49
[13]</</Socket.prototype.onHandshake()
ogs.4.4-20-g38ca98a.min.js:50
[13]</</Socket.prototype.onPacket()
ogs.4.4-20-g38ca98a.min.js:49
[13]</</Socket.prototype.setTransport/<()
ogs.4.4-20-g38ca98a.min.js:44
[9]</Emitter.prototype.emit()
ogs.4.4-20-g38ca98a.min.js:32
[14]</Transport.prototype.onPacket()
ogs.4.4-20-g38ca98a.min.js:60
[18]</Polling.prototype.onData/callback()
ogs.4.4-20-g38ca98a.min.js:81
[25]</</exports.decodePayloadAsBinary/<()
ogs.4.4-20-g38ca98a.min.js:115
forEach()
self-hosted:232
[25]</</exports.decodePayloadAsBinary()
ogs.4.4-20-g38ca98a.min.js:115
[25]</</exports.decodePayload()
ogs.4.4-20-g38ca98a.min.js:108
[18]</Polling.prototype.onData()
ogs.4.4-20-g38ca98a.min.js:81
[17]</</XHR.prototype.doPoll/<()
ogs.4.4-20-g38ca98a.min.js:71
[9]</Emitter.prototype.emit()
ogs.4.4-20-g38ca98a.min.js:32
[17]</</Request.prototype.onData()
ogs.4.4-20-g38ca98a.min.js:75
[17]</</Request.prototype.onLoad()
ogs.4.4-20-g38ca98a.min.js:76
[17]</</Request.prototype.create/xhr.onreadystatechange()
ogs.4.4-20-g38ca98a.min.js:74

Let me know if you have any ideas or need something else.

I’ll poke the devs, @matburt and @anoek

2 Likes

Hi @stormhaul, are you still experiencing this issue?

1 Like

Yes, it still occurs regularly. I have a temporary solution, restarting my computer seems to allow me to connect again for a while.