Unable to join Rengo challenge

[GreenAsJade]

@Sistina

So I’ve been trying to convert my Chinese friends to OGS. The recent rengo feature offers a big opportunity, as Chinese players really don’t have an ideal place for online rengo. The current mainstream choice has some freaky server lags and bad features. OGS rengo is superior in nearly every aspect: no paywall, better interface, much-much-much (may I add another much) more versatile game settings…

Other than the fact that they couldn’t join the game. I set up the game, posted it in the lobby, I could see it, they couldn’t. It’s probably due to some bizarre bugs related to client devices or login locations, but the sad story is that after I groveled all the way to get them sign up and wait in the lobby, I had to let them go.

@Sistina can you provide more information about what does “they were unable to join” mean?

[Sistina]

My challenge (usually set to rengo, live time control, 19x19, Chinese rules, Byo-yomi, no rank restrictions) is visible to me under lobby > rengo > live, but it simply doesn’t show up in their browsers. The problem seems to only show up when I create the challenge on a mobile phone.

[GreenAsJade]

:o Wow - that’s very odd.

If possible, would you be able to make sure they have “show ineligible challenges” checkbox checked, right at the bottom of the page?

This will let us see if for some reason the server thinks they are not allowed to see the challenge.

The also need “Show unranked” CHECKED. Rengo games are unranked.