Unable to join Rengo challenge

@Sistina can you provide more information about what does “they were unable to join” mean?


My challenge (usually set to rengo, live time control, 19x19, Chinese rules, Byo-yomi, no rank restrictions) is visible to me under lobby > rengo > live, but it simply doesn’t show up in their browsers. The problem seems to only show up when I create the challenge on a mobile phone.

:o Wow - that’s very odd.

If possible, would you be able to make sure they have “show ineligible challenges” checkbox checked, right at the bottom of the page?

This will let us see if for some reason the server thinks they are not allowed to see the challenge.

The also need “Show unranked” CHECKED. Rengo games are unranked.