Do they get banned for example or they just keep losing the games?
Also if there’s a link of the website policy regarding behaviors like using AI, creating new accounts after getting banned, disconnection, etc and how it fight such actions.
Thank you
Welcome on OGS and hope you enjoy your stay here.
Not sure if you already found it, but there is such a link to website policy:
There’s a more direct answer as well: it is not tolerated.
The way to help us fight it is to report it.
People get a couple of warnings, and if they continue abandonning games they are then banned.
If you meet misbehavior, pause your game and use the button in the same game tab “call a moderator”.
Close the game and wait, moderators are benevolent and not 24/24 online but they will contact you.
If I was to report every case of abandoned games, that would mean a significant rise in reports (in the order of 2-3 reports per day).
I play a few ASTs almost every day. In more than half of those there was at least one player who didn’t show up and abandoned the game.
Sometimes this happened by disconnection, in other cases not disconnected but also not playing a move and time out (in a few cases I could see that they were present on the page itself).
Annoying but to be honest I also forget sometimes that I registered for an AST.
If this rule would be put into practice by mods proactively searching for abandoners in ASTs, a lot of players would have been abandoned long ago. Me too !
And that would also include players I like playing against.
So I am hesitant to start reporting no shows.
Bring it on. This would barely be a blip in the flow of reports.
A no-show is different. If the game has not started yet, either player can cancel without penalty. This does not count as abandonment unless it happens often enough to be deemed nuisance value.
Why does it need to be mods doing this searching? Anyone can do it, and report them.
FWIW, we do from time to time do a scan of player histories and detect frequent escapers, and take action on those.
Actually, this is bad advice. If you are in an active game and you close out of the game board (even navigating to another part of the site) you run the risk of losing by disconnection (for live and blitz games, corr is different).
If the game has not yet begun, feel free to cancel, however if the game is ongoing you are obliged to stay with the game page open until the game’s end, however that may occur.
We cannot overstate how many of the commonly complained about player problems on this site are DIRECTLY linked to the tollerance of our users and their failure to report problem behaviour when they encournter it. We cannot possibly scour every corner of the site, but each report generates a trail that we can use to develop a more complete history to adjudicate matters appropriately.
The more you guys report behaviour that is not acceptable here, the exponentially greater ability we have to mitigate this behaviour going forward.
The more detail the better, too.
“rude player”
while more helpful than no report, is only just barely.
,
“$user talking rudely in this game $game_link”
“$user talking rudely in chat channel $channel_name”
“$user displaying $specific_bad_behaviour in $game_link”
are all short, but detailed reports that give us a tremendous potential for followup and future tracking.
And if they don’t cancel?
This happens frequently.
If they don’t cancel, you cancel 
You are probably talking about tournament games, which is indeed annoying, and mostly our fault for not having a better system to handle those cases. I think most of those are honest forgetmes, and not not cheating attempts, so that one is mostly on us tbh. We can still send the players a reminder at least to maybe be more careful in the future, but other than that a better system would be the best solution 
There’s actually a bigger problem with ASTs and timer-ourters, but that is NOT the topic of this thread.
You didn’t quote “pause the game” . If you pause you can’t lose by disconnection or ?
I just gave the procedure in details because if we just say “report” then next question soon is how to report.
Are user reports not linked to the page that the user made the report from, on the moderator side?
I must admit that I usually click the more enigmatic reports faster to find out what they’re about 
We get a link to the user page if the “Report” button is used when clicking a player profile, and a link to the game / review if the “Call moderator” button is used on a game page. However, it never hurts to direct to the place where the problem occurred.
The other player can unpause your pause.
While this is technically correct, your opponent can unpause the game at any time without making a move, and if you’re not there you won’t know until the game ends.
Yes but whatever the admin can cancel the result of the game. Pausing gives you a chance at least.
If someone is rude to the point of willing to win like this, there is no protection against that besides annulation if the game result and sanction by an admin on OGS.
It’s especially important in blitz or score contest, if without reason someone just keep unpausing (5 times only…) he will eventually win maybe but show wrong behavior at least.
It’s a tough position, though. If you report someone for not showing up and disconnect after your opponent unpaused the game, then it’s hard for us to see what happened. The fact that a game is paused / unpaused is not being logged, and an opponent may not want to play a move in a game with an absent opponent for other reasons than trying to cheat a win (e.g. they might be thinking the same thing you do: that their opponent has refused to show up).
What chance does it give you, if the opponent can unpause the next second?
And why do you connect pausing to annulling?
If you pause, they unpause, and you keep pausing, they can say that you are disrupting the game, by pausing.
Well just taking example from tournaments with referees. You pause the game if any problem and call them, it’s just a right and a common procedure.