Ladders timeout question

I guess so but I think it is rather sad for the second and third challengers to lose out (on ladder places) in this way. I can accept the multiple time out correspondence thing but there can only be three ladder games so I don’t see why honouring the other two timeouts would cause particular problems.

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Ladder timeout bug is known since long time but it’s still there. I really can’t understand how this could be despite the huge effort to improve the overall site that we’ve seen in last months.
Probably it isn’t so urgent but I also believe that it shouldn’t be too hard to fix.
Do you have any detail on this subject?
Is it backend?
Is it a particularly sneaky bug?
What else?

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It is purely a back end bug, which means whether or not it gets fixed is 100% dependent on the bug making its way to the top of anoek’s to do pile.

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I think leap frogging is just as likely as dead ending… Balances out in the end, I didn’t find it particularly obtrusive when I was on the ladder scene

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I would say ‘Yes’ because it doesn’t occur predictable. We can’t reliable reproduce exactly under X circumstances.

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Any news on this?

This player has timed out 4 times on the main ladder now.

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Maybe it is 3 annulled timeouts? Since at that spot you can have up to 3 games that are challenged in.

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They’re annulled, because the player didn’t do a single move in those games. I challenged them lastly, got no response, and now have the option to challenge them again, since they didn’t get removed from the ladder.

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I know why the games are annulled. That wasn’t the issue with what I thought had to happen. I thought it might take 3 annulled timeouts, although this is probably wrong. I know why the games are annulled, and sorry if that was confusing.

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I think games where a player does not make a move are always annulled. Normally, when a player times out without making a move in a ladder, they lose that game, the game will be annulled, the player will be removed from the ladder, and the opponent (if lower) would take that player’s spot.

The problem here is that the latter two do not seem to be happening. It’s been a difficult bug to track down since it does not seem easily reproducible. Hopefully @anoek will see this latest report and find it helpful toward fixing the issue.

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Yeah I kinda had thought the part about being removed from the ladder started happening less frequently on purpose because I have had that same thing happen to me recently.

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A player that times out in a ladder should always be removed from the ladder. If you found a case, please report it so that it helps track down this bug.

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What’s the best way to report this? I’ve had two games in the last few days being annulled by my opponent not making any moves after I challenge, and neither has been removed from the ladder.

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If you challenge someone and they cancel the game you just move straight to the spot above them. They are only kicked out of the ladder if they time out of the game.
If they timed out and didn’t get kicked then use the call moderator from that game I guess

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Just to be super clear about all the stuff, as it is getting complicated.

The games being annulled (when bellow two moves were played) is okay and expected behaviour. There was no real game and a game with one move can hardly be used to measure strenght of the players.

The problem is that these games tend to not influence the ladder position of either player, which is not as correct. I have seen the games and made sure your position is now correct, there is no need for any further action from your side tealeaf. Sorry about the trouble.

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Same problem as reported so often in the official 19x19 ladder: My game against David Oli Fons, #122 timed out caused by him after only 12 moves, but he’s still #122 and I’m, hansdeutz still #149.
After only that few moves, I think it’s okay I remain on my position, but he should be removed from his position. All the best, Hans

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Hello hansdeutz, I have fixed both your ladder positions, sorry about that!

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Thank you very much - but it seems, the problem continues: My game (#129) against jmstone (#115) timed out by him after only a few moves, but the ladder positions remained…

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Hello, yeah, unfortunately the bug is still there, I have again fixed your ladder position, but fixing the bug itself is unfortunately above my skill :slight_smile: It will have to wait until our developer deems it the most urgent remaining issue.

Sorry again.

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No problem - thanks a lot. My interest is only to remove this non responding guys from the ladder, all the best, Hans

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